Shipping policy

Processing time: Every order is prepared and shipped within 1 business day of receiving payment. Orders received on weekends or public holidays are processed on the next business day.

Couriers: Shipments are handled via BRT and FedEx, selected based on the destination to ensure the best possible service.

Delivery times:

🇮🇹 Italy: 2–5 business days from shipment 🇪🇺 Europe: 2–5 business days from shipment The indicated times are estimates and may vary during peak seasonal periods, adverse weather conditions, or cases of force majeure.

Shipping costs:

🇮🇹 Italy: €5.90 — FREE for orders over €35.00 🇪🇺 Europe: €8.90 — FREE for orders over €50.00

Shipping issues: In the event of damaged, lost, or undelivered goods, please contact us within 14 days of the expected delivery date at [insert support email]. We will do everything possible to resolve the issue quickly.